Stream: troubleshooting

Topic: Publishing Dataset stuck?

view this post on Zulip Bethany Seeger (Jan 09 2025 at 18:44):

Hello -
(Version: 5.13)

We have a user who published a data set that's full of tab files (around 1000). It looks like the publishing is stuck, because it's been greater than 12 hours and the page still says "Publish in Progress".

I am looking at the access log and the server log, but not seeing anything standing out there.

Any pointers on how to debug this? Thanks!

view this post on Zulip Bethany Seeger (Jan 09 2025 at 18:51):

The only relevant looking server.log message I can find around this time is:

[#|2025-01-09T00:49:07.200+0000|WARNING|Payara 5.2022.3|edu.harvard.iq.dataverse.util.BundleUtil|_ThreadID=97;_ThreadName=http-thread-pool::jk-connector(4);_TimeMillis=1736383747200;_LevelValue=900;|
Could not find key "externaltools.spreadsheetPreviewer.displayname" in bundle file: |#]

Though it is set (as displayName -- typo?) and it does work in the UI, so I think this may not be relevant.

view this post on Zulip Philip Durbin 🚀 (Jan 09 2025 at 19:14):

Hmm, I would start by reading this: https://guides.dataverse.org/en/5.13/admin/troubleshooting.html#a-dataset-is-locked-and-cannot-be-edited-or-published

view this post on Zulip Bethany Seeger (Jan 09 2025 at 19:17):

Oh nice - I'll read that and poke around a little. Thanks, Phil!

view this post on Zulip Philip Durbin 🚀 (Jan 09 2025 at 19:19):

Sure thing. Please keep the questions coming.

Last updated: Oct 30 2025 at 06:21 UTC