Stream: troubleshooting

Topic: Datacite publish error

view this post on Zulip Filipe Freitas (May 14 2025 at 16:06):

Good afternoon,

We are having a problem in our installation 4.20 where we are able to communicate with Datacite to obtain the DOI but then when we want to publish we are unable to send it.

The error we have in the log are the following:

[2025-05-14T10:30:56.882+0100] [glassfish 4.1] [SEVERE] [] [edu.harvard.iq.dataverse.DatasetPage] [tid: _ThreadID=53 _ThreadName=jk-connector(3)] [timeMillis: 1747215056882] [levelValue: 1000] [[
  This dataset may not be published due to an error when contacting the <a href=http://status.datacite.org target="_blank"/> DataCite </a> Service. Please try again.]]

And:

Caused by: javax.net.ssl.SSLHandshakeException:
sun.security.validator.ValidatorException:
PKIX path building failed:
sun.security.provider.certpath.SunCertPathBuilderException:
unable to find valid certification path to requested target

We check the connection to the Datacite server:

image.png

Thanks for your help.

view this post on Zulip Philip Durbin 🚀 (May 14 2025 at 16:08):

Hmm, sounds similar to something @Yuyun Wirawati reported here: https://groups.google.com/g/dataverse-community/c/xD1gfiD5H-U/m/56aSTXkFEgAJ

view this post on Zulip Yuyun Wirawati (May 15 2025 at 04:09):

We replaced cacerts.jks to the newer version from Payara 5.2022.5. This resolved the issue for us.

view this post on Zulip Philip Durbin 🚀 (May 15 2025 at 10:57):

Fantastic!

Last updated: Oct 30 2025 at 05:14 UTC