Stream: troubleshooting

Topic: โœ” undeploy not working


view this post on Zulip Sherry Lake (Mar 05 2025 at 14:26):

We successfully upgraded our staging/test system yesterday .... from 6.2 to 6. 5.... going through each step.

Today we are doing production and can't undeploy V6.2....

Getting timing out

view this post on Zulip Philip Durbin ๐Ÿš€ (Mar 05 2025 at 14:29):

Huh. I haven't seen that much.

view this post on Zulip Philip Durbin ๐Ÿš€ (Mar 05 2025 at 14:29):

Maybe try stopping and starting Payara and then another attempt at undeploying?

view this post on Zulip Sherry Lake (Mar 05 2025 at 14:29):

Which user "dataverse" or "root"?

view this post on Zulip Sherry Lake (Mar 05 2025 at 14:30):

We are seeing this now:
http://dataverse.lib.virginia.eud

page not available.....

view this post on Zulip Philip Durbin ๐Ÿš€ (Mar 05 2025 at 14:30):

Well, we recommend running Payara as non-root. And the default user is "dataverse". So yeah, "dataverse".

view this post on Zulip Sherry Lake (Mar 05 2025 at 14:31):

this one
URL http://dataverse.lib.virginia.edu

view this post on Zulip Sherry Lake (Mar 05 2025 at 14:59):

We are now OK.... after restarting payara and re-trying undeploy now worked..

and we undeploy as dataverse.

view this post on Zulip Philip Durbin ๐Ÿš€ (Mar 05 2025 at 15:06):

phew!

view this post on Zulip Notification Bot (Mar 05 2025 at 15:38):

Sherry Lake has marked this topic as resolved.


Last updated: Oct 30 2025 at 06:21 UTC