Stream: community

Topic: cost for support, external services


view this post on Zulip Nicolas becerra morales (Oct 04 2023 at 18:21):

Hello, I would like to know if Dataverse has any cost for support service or any external service that Dataverse depends on

view this post on Zulip Philip Durbin ๐Ÿš€ (Oct 04 2023 at 18:23):

Hi! The software itself is free and open source.

view this post on Zulip Philip Durbin ๐Ÿš€ (Oct 04 2023 at 18:23):

If you want DOIs, you will have to pay a fee to DataCite.

view this post on Zulip Oliver Bertuch (Oct 04 2023 at 18:25):

If you need technical support, you can either ask here (many from the community hang here all day) or ask the GDCC (Global Dataverse Community Consortium - website offline right now) to help hire someone for consultancy.

view this post on Zulip Oliver Bertuch (Oct 04 2023 at 18:26):

As far as I know up until now there is no commercial support service available.

view this post on Zulip Philip Durbin ๐Ÿš€ (Oct 04 2023 at 18:29):

Right. No commercial support that I know of.

view this post on Zulip Philip Durbin ๐Ÿš€ (Oct 04 2023 at 18:29):

https://dataverse.org/contact has a pretty decent summary of the situation.

view this post on Zulip Philip Durbin ๐Ÿš€ (Oct 04 2023 at 18:29):

https://guides.dataverse.org/en/6.0/installation/intro.html#getting-help as well


Last updated: Nov 01 2025 at 14:11 UTC